Transform

Actionable ideas for your company’s culture revolution

Begin your organizational culture transformation with insight from Denison.

What is Missing In Leadership Development?

As the awareness of the impact of culture has grown, so too has the recognition that leaders are not just influential or even responsible for culture—today they are accountable for culture. The question is, how does one know how well he or she is doing as a Culture Leader?

In our latest issue of TRANSFORM, Bryan Adkins provides timely insight as he looks at leadership through the lens of culture.

READ IT. SHARE IT. JOIN THE CULTURE DISCUSSION.

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TRANSFORM Article Library

Leadership Eats Culture

How does that change our perspective on the relationship between leadership, culture, and strategy?

Developing Culture in the New ‘Gig Economy’.

What can the University of Michigan’s Cardiology Fellowship training program teach companies like Uber, Lyft, and Airbnb? A lot, as it turns out!

Should Corporate Culture Be Regulated in the Financial Services Industry?

Are financial scandals about individual bad apples, or a bad “orchard”—the system that produced the bad apples?

What do emotions have to do with decision making?

We’ve all heard that when it comes to decision making, we should check our emotions at the door. But is this a realistic strategy?

Aligning culture and omnichannel retail strategy.

As a retailer, you want your customers to have the same experience no matter how they engage with your organization—whether it’s online or in the store. This is what omnichannel is all about.

The Board Perspective: Does Corporate Culture Matter?

Discover what happens if boards fail to recognize that their mission cannot be fulfilled without intentionality around the culture and character of the organization.

100 Actions | 100 Organizations

We hear this simple question daily: What actions do organizations take to improve their culture? Discover 100 different actions that 100 different organizations have taken to achieve change.

Deciding How to Decide

Many organizations struggle to find balance in their decision-making process. It’s clear that no one method of decision-making can suit every occasion. What is not so clear is how to choose which method to use, and when.

CULTURE FIT – A business Imperative or just another form of bias?

The question being raised is whether hiring for culture fit and assessing fit as part of an individual’s ‘performance’ is a legitimate qualification for hiring and continued employment.

Do we need a Chief Culture Officer?

Culture impacts financial performance, innovation, quality and many other key business indicators. It deserves the utmost attention.

Talent Management Meets Culture Management

Attraction and retention of talent is critical to the success of every organization. That’s a given. But that doesn’t just mean finding and keeping talented people.

The Culture of Builders

For this part-2 article, I sat down with three of the Fellows who have been involved in the culture initiative from the beginning to better understand how they got involved and what the work has meant to them.

Coaching & the Culture-Fit Model

You have been asked to coach a leader who epitomizes integrity and commitment, but whose blind spots and lack of skills are hurting rather than advancing his organization’s goals.

Organizational Culture & Employee Engagement: What’s the Relationship?

As a leader, which is more important to you? That your organization is performing the way it needs to in order to meet your business objectives? Or that your employees are well engaged in their jobs?

Connecting organizational culture with the talent management lifecycle

The process of acquiring, retaining, and growing talent occupies a key place in corporate strategy, and yet often this process is disconnected…

Aligning Culture & Strategy

Fundamentally realigning your culture to support a transformational strategy shift is perhaps one of the most stretching and misunderstood scenarios for leadership teams to address.

Lessons for Leaders, Volume 1

The top 5 corporate culture stories of 2015.

Lessons for Leaders, Volume 2

As a part of our work on safety culture in the food industry, we have been intrigued this past year to watch the incredible case of the Peanut Corporation of America continue to unfold.

Boundaries or Barriers?

In our effort to organize businesses and institutions, we create boundaries that distinguish groups by functions, locations, business units, divisions, and levels.

Culture Change is a Team Game

Anyone working in this space knows that the success or failure of real culture change starts and stops with the senior-most leaders of the organization.

High Performance Culture

Millions of people across the globe spend their hard-earned money seeking a simple solution to things that in our hearts and minds, we know are not easy to do.

Values with Teeth

A number of years back, Patrick Lencioni wrote, “Make your values mean something.” His Harvard Business Review article (HBR) is a must-read.

Three Development Principles to Live By,

A few of the principles that OD professionals live by and the challenges they present.

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Private Equity
As a CEO of a private equity firm, you know that firms with a strong, vibrant culture perform better in a highly competitive marketplace. Denison can work with you to build effective culture in all of your portfolio firms. Our assessment tools enable you to capture a clear picture of your current state. Our consulting expertise supports you in making the changes necessary to achieve superior financial performance. It’s about how you work as a team, how your policies meet practice within the culture of the organization, how performance aligns with your investment criteria.
  • Delivers a consistent assessment of your portfolio companies
  • Gives you an unambiguous picture of the culture
  • Provides a disciplined process and measureable action plan for
  • Offers hands-on strategic consulting to address gaps and affirm best
practices currently being used by your portfolio companies
improvement
Our approach:
Financial Services
In the financial sector, you are active in a wide variety of client environments that need to support accountability and the highest ethical standards. The trust that your customer places in your organization is dependent upon the culture that your employees exhibit every day.

You need a clear understanding of how your culture and the people in your organization function within the midst of the complexities of the current financial institutional marketplace. The Denison Model can give you that clarity. From brokerage firms, to retail banking, to institutional banking to insurance, Denison has specific, measurable benchmarking that identifies the strengths and weaknesses of your organization. With this baseline diagnostic, our consulting team can support you to put in place action plans to sustain your high standards and see financial performance improvement.
Manufacturing
The manufacturing environment is constantly being tasked with improvement in quality and delivery while maintaining the highest levels of safety. The Denison Model equips you to reach from the senior leadership team to the shop floor in a globally networked manufacturing environment to build a culture oriented to continuous improvement in these mission critical areas.

Through our consultancy services, we work with a broad cross-section of your technical and operational staff to align around the goal of producing the highest quality products in the world--on time and on budget.
Healthcare
Within the healthcare market, high performance is measured primarily in patient outcomes. The marriage of the institution with doctors, support staff and operational teams is key to achieving best-in-class patient outcomes. Denison works with you to achieve these outcomes by building a culture that is tuned to the unique ecosystem of support that patients require.

Our organizational culture assessment based on the Denison Model is a proven approach that has supported healthcare providers with actionable feedback for decades. Against four core drivers of cultural high performance, the assessment identifies what is going well and clarifies challenges you may be facing. Then our consulting team is able to support you in addressing these challenges with action plans tailored to your inclusive and diverse environment.
Case Study
The management of culture in an organization whose members are always on the move.
Education
At Denison, student outcomes are well understood as the goal of every educational organization. Our consulting expertise and diagnostic tools allow your team to more fully understand, articulate and implement your mission. You will gain a collective understanding of your organization’s strengths, weaknesses and challenges benchmarked against other peer institutions, all targeted toward providing students with the best learning environment.

Then, through Action Planning, we will work with you to improve your academic and operational excellence to support the diverse student learning environment of higher education, K-12 schools and related associations.
Retail
As a retailer, you know that culture drives the customer experience of your organization. The hospitality, support, and follow-up lived out by your staff all make the difference in each interaction with a consumer. It's that experience that really drives what your behavior should be.

Denison allows you to understand how your organization can support the customer experience. We provide you data that helps you understand your organization all the way through checkout. And we provide sustainable support programs that enable you to address the challenges you face to attract and retain loyal brand customers and to ensure superior financial performance.
Restaurants
Smart restaurant owners know that the patron experience is driven by the culture of their organization. The hospitality, support, and follow-up lived out by your culinary and waitstaff all make the difference in each dish you serve. You know that it is the patron’s needs and expectations that really drive what your team’s behavior should be on the floor.

Denison allows you to understand how your organization is positioned to support the patron experience. We provide you benchmarked data from across the food industry that helps you understand your organization right to the final after-dinner mint. And we provide sustainable support programs that enable you to address the challenges you face to attract and retain loyal brand customers and to ensure superior financial performance.
Government
To achieve high performance in a government initiative requires a different understanding of metrics of success. Typical financial results of business, like sales growth or ROI, are not the KPIs measured here. Rather it is advancement of the mission.

For example, Denison supports military men and women in action through our work with the Defense Logistics Agency (DOA). We provide core culture assessment and an improvement program that helps this department maintain a strong culture to fulfill their mission--addressing everything needed to support fighting men and women in combat through readiness preparation.
Case Study
A transformation that didn’t require thousands of dollars, but a new way of interacting.
Technology
Because of the ever-increasing pace in the introduction of new technology and shortening of technology life-cycle, having a culture fluent in adaptability is critical. These factors all drive the need to recoup costs and show profit more and more quickly. Being able to seamlessly change business models to drive market expansion, product acceptance and superior performance is absolutely critical in this high-potential return but volatile market. Talent is also at a premium.

Based on diagnostics structured through the Denison Model, our consultancy team will help you build a culture that knows who it is and who best will fit your organization. With this alignment, you gain a competitive edge in attracting and retaining the engineers, researchers and innovators you need to lead in introducing market-changing innovation.
Transportation
Whether you deal with business travelers, tourists, or products in the supply chain, safety and schedule reliability are two of the key deliverables. For decades, Denison has worked with leaders in the transportation industry, helping transform organizations in the face of changing markets and technologies, to ensure consumer safety and satisfaction, as well as bottom-line business success.

When you bring Denison on board, our experienced consultants help you make decisions and plans based on data benchmarked against the global industry. We put your organization on the path to high performance, with measurable benefits to your bottom line.
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