For many businesses, building engagement is a top priority. However, the interplay of engagement and culture is more complex than many realize. We’ve taken a multifaceted approach to the subject in some of our recent blogs, exploring every topic from how to build engagement within your organization, to which employees need an engagement boost the most. Take a look at our roundup of our top 5 engagement blogs. Do any of these issues apply  to your organization?

How does your company recognize achievement?

Many of us instinctively recognize the merits of praise to encourage and engage employees. However, almost every organization has a different take on how to provide this motivation in their own workforce. We cover several approaches to acknowledging employee achievement, as well as uncovering a missing link that all recognition programs should have, in our post “Employee Engagement: a Cultural Imperative.”

Engagement ≠ Culture (and vice versa).

It’s tempting to equate engagement with culture. We see an excited, motivated workforce and assume the culture’s doing fine. Or, we see a productive, well-run company and conclude the employees must be engaged. Sadly, it isn’t always so. Engaged employees can feel a personal commitment to their job while working at cross-purposes from within the company. And a high-functioning corporation can still suffer from dissatisfied employees who feel like cogs rather than valued workers. The solution to bringing these forces into alignment? Culture. From Denison CEO and Lead Consultant, Bryan Adkins: “When Culture and Engagement Don’t Align.”

What’s the difference between organisational climate and culture?

To those who operate in the organisational culture sphere, “climate” has become an important discussion topic. For good reason: understanding the impact organisational climate can have on your workforce can go a lot ways toward diagnosing issues with your culture. Karen Jones covers the topic in depth with her article, “Are You Focused on Organisational Culture or Climate?

How do you engage new hires?

You’ve just brought on a new team member. They’re in a trial phase, and you’re both trying to see if they’ll be a good fit. With that in mind, many organizations hold back on engaging their new hires, or soliciting their feedback, until they’ve learned whether that employee will be sticking around. However, that approach may be self-defeating. Ia Ko discusses the subject: “Engaging New Hires with Your Organizational Culture.”

How can your culture bridge a cultural gap?

Anyone who’s worked across national or regional boarders knows how quickly a local culture can affect how teams approach business. This can be true from New York to LA, from London to Lisbon, and from Hong Kong to Hamburg. So, how do you create an organizational culture across national or regional differences? From Denison Europe Consultant Karl-Heinz Oehler, “National Culture vs. Organisational Culture: Which One Wins?

Work with us to understand how engagement can impact your organizational culture.

Does your organization struggle with engagement? A misaligned culture may be at the root of the problem. Our consultants specialize in understanding corporate culture at every level. Contact us to learn more about how to build a culture of engagement.

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Private Equity
As a CEO of a private equity firm, you know that firms with a strong, vibrant culture perform better in a highly competitive marketplace. Denison can work with you to build effective culture in all of your portfolio firms. Our assessment tools enable you to capture a clear picture of your current state. Our consulting expertise supports you in making the changes necessary to achieve superior financial performance. It’s about how you work as a team, how your policies meet practice within the culture of the organization, how performance aligns with your investment criteria.
  • Delivers a consistent assessment of your portfolio companies
  • Gives you an unambiguous picture of the culture
  • Provides a disciplined process and measureable action plan for
  • Offers hands-on strategic consulting to address gaps and affirm best
practices currently being used by your portfolio companies
improvement
Our approach:
Financial Services
In the financial sector, you are active in a wide variety of client environments that need to support accountability and the highest ethical standards. The trust that your customer places in your organization is dependent upon the culture that your employees exhibit every day.

You need a clear understanding of how your culture and the people in your organization function within the midst of the complexities of the current financial institutional marketplace. The Denison Model can give you that clarity. From brokerage firms, to retail banking, to institutional banking to insurance, Denison has specific, measurable benchmarking that identifies the strengths and weaknesses of your organization. With this baseline diagnostic, our consulting team can support you to put in place action plans to sustain your high standards and see financial performance improvement.
Manufacturing
The manufacturing environment is constantly being tasked with improvement in quality and delivery while maintaining the highest levels of safety. The Denison Model equips you to reach from the senior leadership team to the shop floor in a globally networked manufacturing environment to build a culture oriented to continuous improvement in these mission critical areas.

Through our consultancy services, we work with a broad cross-section of your technical and operational staff to align around the goal of producing the highest quality products in the world--on time and on budget.
Healthcare
Within the healthcare market, high performance is measured primarily in patient outcomes. The marriage of the institution with doctors, support staff and operational teams is key to achieving best-in-class patient outcomes. Denison works with you to achieve these outcomes by building a culture that is tuned to the unique ecosystem of support that patients require.

Our organizational culture assessment based on the Denison Model is a proven approach that has supported healthcare providers with actionable feedback for decades. Against four core drivers of cultural high performance, the assessment identifies what is going well and clarifies challenges you may be facing. Then our consulting team is able to support you in addressing these challenges with action plans tailored to your inclusive and diverse environment.
Case Study
The management of culture in an organization whose members are always on the move.
Education
At Denison, student outcomes are well understood as the goal of every educational organization. Our consulting expertise and diagnostic tools allow your team to more fully understand, articulate and implement your mission. You will gain a collective understanding of your organization’s strengths, weaknesses and challenges benchmarked against other peer institutions, all targeted toward providing students with the best learning environment.

Then, through Action Planning, we will work with you to improve your academic and operational excellence to support the diverse student learning environment of higher education, K-12 schools and related associations.
Retail
As a retailer, you know that culture drives the customer experience of your organization. The hospitality, support, and follow-up lived out by your staff all make the difference in each interaction with a consumer. It's that experience that really drives what your behavior should be.

Denison allows you to understand how your organization can support the customer experience. We provide you data that helps you understand your organization all the way through checkout. And we provide sustainable support programs that enable you to address the challenges you face to attract and retain loyal brand customers and to ensure superior financial performance.
Restaurants
Smart restaurant owners know that the patron experience is driven by the culture of their organization. The hospitality, support, and follow-up lived out by your culinary and waitstaff all make the difference in each dish you serve. You know that it is the patron’s needs and expectations that really drive what your team’s behavior should be on the floor.

Denison allows you to understand how your organization is positioned to support the patron experience. We provide you benchmarked data from across the food industry that helps you understand your organization right to the final after-dinner mint. And we provide sustainable support programs that enable you to address the challenges you face to attract and retain loyal brand customers and to ensure superior financial performance.
Government
To achieve high performance in a government initiative requires a different understanding of metrics of success. Typical financial results of business, like sales growth or ROI, are not the KPIs measured here. Rather it is advancement of the mission.

For example, Denison supports military men and women in action through our work with the Defense Logistics Agency (DOA). We provide core culture assessment and an improvement program that helps this department maintain a strong culture to fulfill their mission--addressing everything needed to support fighting men and women in combat through readiness preparation.
Case Study
A transformation that didn’t require thousands of dollars, but a new way of interacting.
Technology
Because of the ever-increasing pace in the introduction of new technology and shortening of technology life-cycle, having a culture fluent in adaptability is critical. These factors all drive the need to recoup costs and show profit more and more quickly. Being able to seamlessly change business models to drive market expansion, product acceptance and superior performance is absolutely critical in this high-potential return but volatile market. Talent is also at a premium.

Based on diagnostics structured through the Denison Model, our consultancy team will help you build a culture that knows who it is and who best will fit your organization. With this alignment, you gain a competitive edge in attracting and retaining the engineers, researchers and innovators you need to lead in introducing market-changing innovation.
Transportation
Whether you deal with business travelers, tourists, or products in the supply chain, safety and schedule reliability are two of the key deliverables. For decades, Denison has worked with leaders in the transportation industry, helping transform organizations in the face of changing markets and technologies, to ensure consumer safety and satisfaction, as well as bottom-line business success.

When you bring Denison on board, our experienced consultants help you make decisions and plans based on data benchmarked against the global industry. We put your organization on the path to high performance, with measurable benefits to your bottom line.
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