Resources
^{Culture and Performance}

Title	Type	Author	Resource Type	Year	Size
Sutter Connect: Cultivating Culture at the Start Many organizations turn to Denison Consulting when they recognize a problem. Sutter Connect stands out because they set out to cultivate and manage culture as a critical aspect of managing their business early on in the company’s life.	.pdf	Denison Consulting	Denison Case Study	2009	1.24 MB
Diagnosing Organizational Cultures: Validating a Model and Method The paper presents a statistical validation of the Denison Organizational Culture survey using responses from 35,474 individuals in 160 organizations.	.pdf	Daniel R. Denison, Jay Janovics, Joana Young, Hee Jae Cho	Denison White/Working Paper	2006	389.41 KB
Social Capital in Organizations: Understanding the Link to Firm Performance Conference Proceedings of the 2007 Academy of Management (AOM) Annual Conference. Presents the results of culture and performance among 102 Publicly-traded Companies.	.pdf	Ryan Smerek & Daniel R. Denison	Presentation	2007	108.01 KB
Culture & Leadership Development: Aligning Strategy & People Using the Denison Leadership Development Survey and Organizational Culture Survey, this manufacturer was able to tie a successful development into their annual goal setting processes.	.pdf	Denison Consulting	Denison Case Study	2009	430.96 KB
Change Over Time: New Hampshire Electric Cooperative This case study reports New Hampshire Electric Cooperative’s efforts to survive in the future, by focusing their attention on defining strategy and culture.	.pdf	Denison Consulting	Denison Case Study	2008	914.89 KB
Toward a Theory of Organizational Culture and Effectiveness This paper develops a model of organizational culture and effectiveness based on four traits of organizational culture. These traits are examined using qualitative and quantitative data to determine their relationship to performance.	.pdf	Daniel R. Denison & Aneil Mishra	Publication	1995	1.84 MB
Linking organizational culture and customer satisfaction: Results from two companies in different industries This article presents a test of the relationship between organizational culture and customer satisfaction using business-unit data from two different companies.	.pdf	Michael Gillespie, Daniel R. Denison, Stephanie Haaland, Ryan Smerek, & William Neale	Publication	2007	151.17 KB
Proving the Link: ROA, Sales Growth, Market to Book This Research Note highlights the latest compelling evidence linking organizational culture to bottom-line metrics such as return-on-assets, sales growth and market-to-book ratio.	.pdf	Denison Consulting	Denison Research Note	2006	458.67 KB
Customer Satisfaction: What Impact Does Your Culture Have? Research Note reviews two studies conducted in three different environments. These studies explored the effect that different aspects of organizational culture have on customer satisfaction.	.pdf	Denison Consulting	Denison Research Note	2009	877.18 KB
The Consistency Trait: Can Organizations Have Too Much of a Good Thing? When is consistency good and when is it bad? This research note investigates the effects that consistency has in organizations’ culture. The effects of consistency are tested with a sample of 137 publicly traded organizations.	.pdf	Denison Consulting	Denison Research Note	2009	328.57 KB
Organizational Culture and Effectiveness: Can American Theory be Applied in Russia? This paper examines the link between organizational culture and effectiveness for foreign-owned firms operating in Russia.	.pdf	Carl Fey & Daniel R. Denison	Publication	2003	251.77 KB
Organizational Culture and Firm Effectiveness: An Examination of Relative Effects of Culture Traits and the Balanced Culture Hypothesis in an emerging economy The study examines the effects of four major organizational culture traits, involvement, consistency, adaptability, and mission, on measures of firm effectiveness, using data collected from manufacturing firms in Turkey.	.pdf	Cengiz Yilmaz & Ercan Ergun	Publication	2008	255.82 KB
Like it or not, Culture Matters This business article discusses compelling evidence which shows that culture matters and that it can aid or detract from an organization’s bottom line.	.pdf	Caroline Fisher	Business Article	2000	65.03 KB
Corporate Culture and Organizational Effectiveness: Is Asia Different From the Rest of the World? This paper examines the link between organizational culture and effectiveness by focusing on the similarities and differences this relationship has across cultures.	.pdf	Daniel R. Denison, Stephanie Haaland, & Paula Goelzer	Publication	2003	313.46 KB
Organizational Culture, Industry Volatility, and Financial Performance Presentation at the 2009 Academy of Management (AOM) Annual Conference. This research tests whether cultural flexibility demonstrates a more pronounced effect on performance in a volatile environment.	.pdf	Ryan Smerek & Daniel R. Denison	Presentation	2009	204.23 KB
Bringing Corporate Culture to the Bottom Line Drawing on survey and performance data for 34 corporations, this study shows that organizations that have participative corporate cultures and well-organized workplaces have better performance records than those that do not.	.pdf	Daniel R. Denison	Publication	1984	1.45 MB
Social Capital in Organizations: Exploring the Link to Firm Performance Presentation at the 2007 Academy of Management (AOM) Annual Conference. Presentation shows the link between social capital and measurements of performance such as ROA, sales growth, and market-to-book ratio.	.pdf	Ryan Smerek & Daniel R. Denison	Presentation	2007	251.61 KB
Balanced Profile, Better Organizations: Learning to Balance This research note looks at recent research from Cengiz Yilmaz and Ercan Ergun at Bogazici University and Gebze Institute of Technology on the importance of a balanced profile.	.pdf	Denison Consulting	Denison Research Note	2010	1.04 MB
Why Mission Matters Research shows that of four elements of organizational culture, mission, involvement, adaptability and consistency, mission has a measurable impact on five of six measures of organizational performance.	.pdf	Caroline Fisher & Daniel R. Denison	Business Article	2000	1.80 MB
Similarities and Differences Existing in Cultural Profiles of Colombian Organizations of Higher and Lower Performance This paper reviews the similarities and differences existing among organizations of higher and lower performance profiles that belong to a sample of 66 organizations located in Bogotá, Colombia.	.pdf	Ignacio Gómez Roldán & Rafael Guillermo Ricardo Bray	Publication	2009	1.09 MB

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