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Denison Leadership Model: Consistency

Consistency Trait


CONSISTENCY

Defining and modeling the values and behaviors that create consistency and alignment across the organization.

“Does our system create leverage?”

Consistency

What is the Consistency Trait?

Consistency is defining and modeling the values and behaviors that create consistency and alignment across the organization.

 

Understanding Consistency

Consistency provides a central source of integration, coordination, and stability. Leaders need to model and reinforce the organization's core values, build effective working relationships across the organization and work to build consensus around key issues that arise. The power of leadership consistency is particularly apparent when organizational members encounter unfamiliar situations. Consistency enables employees to react in a predictable way to an unpredictable environment by emphasizing a few general, value-based principles on which actions and decisions are based.

The indices of the Consistency Trait are:

    Consistency Trait Indices for Leadership

    Defines Core Values

    Consistency: Defines Core Values

    The leader communicates and lives by a set of non-negotiable core values. He/she helps to define the work group and organization’s culture, values and ethics; and helps employees learn to apply the organization’s values when dealing with customers, stakeholders and other employees.

     

     

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    Works to Reach Agreement

    Consistency: Works to Reach Agreement

    Effective leaders help to reconcile differences when they occur by actively promoting constructive discussion of conflicting ideas, incorporating diverse points of view into decisions and working toward win-win solutions.

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    Manages Coordination & Integration

    Consistency: Manages Coordination and Integration

    Leaders ensure that their function or unit is able to work effectively with other functions and units across the organization.  Employees understand the ‘big picture’ and organizational boundaries do not create barriers to achieving goals.  The leader establishes necessary contacts throughout the organization and coordinates with other groups to align and maximize the organization’s limited resources.

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