Denison Leadership Model: Adaptability
ADAPTABILITY
Translating the demands of the organizational environment into action.
“Are we listening to the marketplace?
Adaptability
What is the Adaptability Trait?
Adaptability is translating the demands of the organizational environment into action.
Understanding Adaptability
Successful leaders encourage employees to receive and interpret signals from the environment and to translate them into internal changes that increase the work group or organization's chances for survival, growth and development. Successful leaders are focused on their customers (external and/or internal). They embrace change and understand that they must serve as a role model for adopting new ideas and processes.
The indices of the Adaptability trait are:
Adaptability Trait Indices for Leadership
Creates Change
The leader understands the organizational environment, quickly reacts to current trends and anticipates future changes. He/she works with their group to create adaptive and innovative ways to meet changing needs.
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Emphasizes Customer Focus
Effective leaders are driven to clearly understand the present and future needs of their customer. They seek ongoing input from the customer, continuously strive to incorporate customer feedback into the decisions they make, and ensure that all employees are driven by a concern to satisfy the customer.
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Promotes Organizational Learning
Leaders encourage innovation, risk taking, and continuous improvement. He/she sees 'reasonable' mistakes as opportunities for learning and developing capabilities. They adopt the philosophy of 'forgive and remember.'
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